Where to look at the Electrolux refrigerator model: a detailed guide with photos and tips

You bought a refrigerator Electrolux several years ago, and now you need to find out the exact model - for example, to order spare parts, call a technician or check the warranty. But where to look for this number? There has been no label on the box for a long time, and the documents are empty. The situation is familiar to many: according to a survey of service centers, 68% of owners do not remember the model of their equipment 2 years after purchase.

In this article we will analyze all possible placeswhere the manufacturer places information about the model - from obvious stickers to hidden service menus. You will learn how to distinguish the serial number from the model, what to do if the nameplate is erased, and how to decipher the codes Electrolux from the table. And for complex cases, we provide instructions with photos for popular series: ENN, ERN, EUB and others.

Important: if you are looking for a model for repair, check also year of manufacture - it affects the compatibility of parts. For example, refrigerators Electrolux 2018–2020 often have updated compressors that are not suitable for older versions of the same series.

1. Where to look for the model on the refrigerator body: 5 standard places

The manufacturer places information about the model on nameplates (metal or paper stickers) in several typical areas. Their location depends on the series and year of manufacture, but there are universal rules:

• 📌 Inside the camera - on the side wall, next to the shelves or on the ceiling. Most often found in models Electrolux ENN28 i ERN12.
• 📌 On the back of the compressor there is a metal nameplate with technical data (power, energy consumption class). The model is indicated in the line Model No..
• 📌 On the door —on the side or on top, under the decorative panel. Relevant for built-in models EUB***.
• 📌 Bottom front - under the door or on legs. Sometimes hidden under a removable panel (for example, in the series ERF***).
• 📌 On the top cover - if the refrigerator is not built-in, check the upper part of the case from the back.

Please note: on some models (for example, Electrolux ENE30***) the main label is duplicated miniature sticker on the inside of the freezer door. It can be the size of a postage stamp, so inspect the surface with a flashlight.

⚠️ Attention: If the refrigerator Electrolux issued before 2015, the sticker could have been made on thermal paper. Over time, such a nameplate fades or wears off. In this case, try wiping the surface with alcohol - sometimes the text appears.

2 How. distinguish the model from the serial number and other codes

On nameplates Electrolux there are often up to 5-7 different codes. How not to confuse the model with other designations?

• 🔢 Model No. or Model - this is the model. data-i="96">+ 4–6 numbers and letters (example: ENN, ERN + 4–6 numbers and letters (example: ENN2800AOW).
• 🔢 Serial No. or S/N — serial number. Needed for warranty, but not for selection of spare parts. Format: 10–12 numbers without letters.
• 🔢 PNC or Product Number —internal manufacturer code. May match the model or be longer (example: 914500300/01).
• 🔢 FD or Family Design —series code. Indicates the design and basic characteristics (example: FD96).

If there is no explicit inscription on the sticker Model, look for a combination that:

• 📛 Starts with 2-3 letters (series) + numbers.
• 📛 Contains 6-8 characters.
• 📛 Does not consist only of numbers (it is more like a serial number).

Example of decoding nameplate:

Electrolux
Model No.: ERN1200COW
Serial No.: 1234567890
PNC: 914500300/01
FD: 96

Here is the model - ERN1200COW.

3. If the sticker is worn off: alternative ways to find out the model

What to do if the nameplate is damaged or missing? There are several working methods:

Method 1: Documents and box

• 📄 Warranty card —the model is indicated in top part along with the date of sale.
• 📄 Operating instructions —on the cover or first page (sometimes in the format Model: ERN1200COW).
• 📦 Box — if preserved, the model is duplicated at the end or bottom.

Method 2: Refrigerator service menu

Some models Electrolux (for example, with electronic control ENN3, ERF4) allow you to find out the model through the hidden menu:

1. Disconnect the refrigerator from the network for 1 minute.
2. Turn on and immediately press the combination: "Super Cool" button + "Super Freeze" button (hold for 5 seconds).
3. In the menu, find the section Info or Version —the model will be indicated as Model: ERN1200COW.

⚠️ Attention: Not all models support this method. If nothing happens after pressing the buttons, do not insist - there is a risk of resetting the settings.

Method 3: By external features

If there are no documents and the menu does not open, determine the model by characteristic features:

• 🔍 Door color and design: series ENN often have a silver tint, EUB — black or white gloss.
• 🔍 Display location: it is built into the upper part of the door, and ERF it is built into the top of the door, in ERN it is on the right side of the body.
• 🔍 Handle type: hidden (series EUB), vertical metal (ENN).

Compare your refrigerator with the catalog on the official website Electrolux or use online photo selector (available for models after 2018).

Inspect all surfaces with a flashlight (including the back wall)

Call the store where you bought the refrigerator (by receipt)

Check the photo with the catalog on the Electrolux website

Try the service menu (only for models with a display)-->

4. Model decoding Electrolux: what the letters and numbers mean

Model code Electrolux carries information about the characteristics of the refrigerator. Let's look at it using an example ENN2800AOW:

Exception: In models for the European market (for example, Electrolux ERN1200COX) the last letter X may indicate a special configuration (for example, with an additional shelf for wine). Such refrigerators are often not certified for Russia, so spare parts for them take longer to be supplied.

If your model ends with R (for example, EUB2700AOR), this indicates an updated design with the same technical characteristics. This is important when ordering decorative elements (handles, panels). restyled version — updated design with the same technical characteristics. This is important when ordering decorative elements (handles, panels).

5. Where else can you find the model: non-obvious sources

If standard methods do not work, check these options:

• 📱 Mobile application Electrolux Life — if the refrigerator is connected to Wi-Fi, the model is displayed in the device profile. Relevant for series ERF5*** and newer.
• 💳 Check or bank statement —the product name often indicates the model (example: “Electrolux ERN1200COW refrigerator”).
• 🔧 Old orders of spare parts —if the refrigerator was previously repaired, the model may be in the order history of the service center.
• 📧 Letter from the store —after purchase, many stores send an electronic receipt with details.

For built-in models (EUB***) model is sometimes indicated on metal platescrewed to the top of the case under the decorative panel. To see it, carefully pry the panel with a flat screwdriver (do not use force - it is attached with latches!).

⚠️ Attention: If the refrigerator was purchased before 2017, the documents may indicate old model format (for example, EN3886AOW instead of ENN3886AOW). Check the current name on the website Electrolux by serial number.

What to do if the model is still not found?

If none of the methods worked, contact the official service center Electrolux with a photo of the refrigerator (shot from the front, side and back). Experts will be able to determine the model based on its design features. An alternative is to upload a photo to the service PartMaster, which recognizes models by visual features (accuracy ~85%).

6. Common mistakes when searching for a model and how to avoid them

Even experienced users sometimes confuse a model with other codes. Let's look at typical mistakes:

• ❌ They confused the model with the serial number. For example, they mistake 1234567890 for a model, although this S/N. How to check: the model always contains letters and numbers in the format of 6-8 characters.
• ❌ Use the abbreviated name. For example, they write ENN2800 instead of the full model ENN2800AOW. This is critical for spare parts: the compressor from ENN2800AOW is not suitable for ENN2800AOX (different climate classes).
• ❌ The year of manufacture is not taken into account. Models Electrolux with the same name, released in different years, may have different details. For example, ERN1200COW 2019 and 2021 differ in their defrosting system.
• ❌ Ignore suffixes. The letters at the end of the model (W, S, R) indicate the color or modification. Their absence when ordering may lead to an error in the delivery of parts.

To avoid errors always check the model using two sources. For example, if on the nameplate ENN2800AOW, and in the documents ENN2800AO, the nameplate has priority - it is updated during restyling.

7. How to check the authenticity of a model Electrolux

There are counterfeit refrigerators under the brand Electroluxon the market, especially among budget models. To ensure authenticity:

1. Check the model at official website. Counterfeits often have non-existent codes (for example, ENN9999AOW).
2. Compare the serial number with the database Electrolux on this link. If the number is not found, this is a reason for doubt.
3. Inspect the nameplate: on the original stickers the logo Electrolux is made clearly, without blurring, and the text is applied with a laser (not printed).
4. Check the compressor: on the original models compressors are installed Embraco or Secop (there will be a manufacturer's logo on the compressor nameplate).

If you are buying a used refrigerator, ask the seller to provide:

• 📸 Photo of the nameplate with the model and serial number.
• 📄 Scans of documents (warranty card, check).
• 🎥 Video of the refrigerator operation (to check the compressor noise and lighting).

⚠️ Attention: In 2020–2021, there were cases of re-gluing of nameplates on refrigerators Electrolux series ENN28***. If the model on the sticker does not match the design (for example, it is indicated ENN2800AOW, and the refrigerator is black), this is a reason for an examination.

FAQ: Answers to frequently asked questions

Can I find out the model of an Electrolux refrigerator from a photo?

Yes, but the accuracy depends on the quality of the photo. The service PartMaster recognizes models by appearance with an accuracy of ~85%. For the best result, take a photo of:

• The facade of the refrigerator (with handles and display).
• The interior (shelves, drawers).
• The back wall (compressor and tubes).

For built-in models (EUB***), also attach a photo of the top panel.

What to do if the model is found, but spare parts for it are not on sale?

This is relevant for refrigerators older than 10 years or rare series. Solutions:

1. Check analogs on the websites eBay or AliExpress (search by part code, not model).
2. Contact Electrolux service center —they can make a custom part (for example, plastic shelves).
3. Use universal spare parts (for example, door seals or lighting lamps).
4. Check compatibility with other models of the same series (for example, for ENN2800AOW parts from ENN2800AOX).

If we are talking about a compressor, it can be selected according to refrigerant type (indicated on the compressor nameplate) and power.

How to find out the year of manufacture of an Electrolux refrigerator by model?

The year of manufacture is not encrypted in the model, but it can be determined by serial number. Number format: X XX XXXXXXX, where:

• The first letter (X) is the year (for example, L = 2020, M = 2021, N = 2022).
• The next two digits are the week of production.

Example: serial number M 15 1234567 means that the refrigerator was released in the 15th week of 2021 (March 2021).

For models before 2010, the format is different - check the date at the service center by number.

Do you need a model refrigerator for warranty repair?

Yes, the model and serial number are required for warranty service. Without them, the service center will not be able to:

• Check whether the warranty applies to your model (for example, for the series ERF*** the warranty for the compressor is 5 years, for other parts - 2 year).
• Order original spare parts (warranty repairs use only parts from Electrolux).
• Check whether the model has been recalled (for example, batches were recalled in 2022 ENN28*** due to a thermostat defect).

If the documents are lost, but the refrigerator is under warranty, the service center can request data from the seller using the receipt.

Is it possible to find out from the model what refrigerant is used in the refrigerator?

Yes, the type of refrigerant is indicated on compressor nameplate (for example, R600a or R134a). It can also be determined by the model:

• Models Electrolux until 2015 —most often R134a.
• Models after 2015 — R600a (isobutane, more environmentally friendly).
• Series ERF5 and ENN3 (2020–2023) - R290 (propane).

The type of refrigerant is important when filling the system - you cannot mix different types!