Resetting errors on a Samsung refrigerator: instructions for all models

Refrigerators Samsung are equipped with a self-diagnosis system that displays error codes in the event of malfunctions. These codes help to quickly identify the problem - from a simple power surge to serious damage to the compressor or electronic unit. However, an error does not always require calling a technician: many codes can be reset independently, returning the equipment to functionality.

In this article you will find detailed instructions for resetting errors for different models Samsung (including series No Frost, Twin Cooling Plus and drip systems), analysis of the most common codes (from 1E to 40E), as well as advice when a reset does not help and professional repair is required. We will also explain why the error may appear repeatedly and how to avoid it.

Before you begin resetting, make sure that the refrigerator is plugged in and the outlet is working. If the error is related to power (for example, code 5E), try unplugging the appliance for 10-15 minutes - sometimes this is enough for an automatic reset.

📊 What type of Samsung refrigerator do you have?
No Frost
Drip system
Side-by-Side
Two-chamber with one compressor
I don’t know

Common error codes and their meaning

Refrigerators Samsung use alphanumeric codes to indicate faults. Most codes begin with a number (for example, 1E, 22E), but in some models there may also be letter designations (for example, dH for high temperature in the freezer). Below is a table with an explanation of the most common errors:

Error code Value Possible cause Can I reset it myself?
1E Problem with the refrigerator temperature sensor camera The sensor is faulty, the circuit is open or the contacts are oxidized Yes, if the cause is a temporary failure
22E The freezer sensor is faulty Damage to the sensor or wiring, frozen contacts Yes, but the sensor may need to be replaced
5E Power error (voltage surge) Unstable voltage in the network, power outage Yes, after power restoration
40E Problem with the defrosting system (No Frost) Defective defrost heating element, timer or fuse No, repair required
dH High temperature in the freezer Door not closed tightly, freon leak, compressor malfunction Yes, if the reason is temporary (for example, an open door)

If the display shows a code that is not in the table, check instructions for your model - some series (for example, Samsung Family Hub) have unique designations. Errors can also be combined: for example, 1E and 22E simultaneously indicate problems with the sensors in both cameras.

⚠️ Attention: Error codes 33E, 39E and 40E often associated with a malfunction of the electronic unit or compressor. Resetting them without eliminating the cause can lead to total failure of the refrigerator. In such cases, it is recommended to disconnect the device from the network and call a specialist.

Preparing to reset the error: what needs to be done in advance

Before resetting the error, follow a few simple steps to avoid reappearance of the code or worsening the problem:

  • 🔌 Check the power supply: Make sure that the refrigerator is connected to a working outlet. Try turning on another device (for example, a table lamp) to confirm operation.
  • 🚪 Close the doors: Less doors are one of the most common causes of errors dH or 1E. Check the seals for damage.
  • ❄️ Defrost the refrigerator (if there is ice): For models No Frost ice accumulation on the evaporator can block the fan operation and cause an error 40E.
  • 📱 Take a photo of the error code: This will help the technician diagnose the problem faster if resetting does not help.

If the refrigerator is making unusual sounds (for example, humming without starting the compressor or relay clicks), this may indicate a mechanical problem. In this case, resetting the error is unlikely to help - diagnostics of the compressor or start relay will be required.

Checking the voltage in the socket (220–240 V)

Inspection door seals for damage

Removing ice from the evaporator (for No Frost)

Fixing the error code (photo or recording)

Disconnecting the refrigerator from the network for 10 minutes (if the error is related to power)-->

Methods for resetting errors on Samsung refrigerators

There are several methods for resetting errors, depending on the model and type of fault. We will consider three main methods: through the buttons on the control panel, turning off the power and using the service menu (for advanced users).

1. Reset using the buttons on the control panel

This method is suitable for most models with an electronic display (for example Samsung RB30J3000, RL34ECMS). Instructions:

  1. Press and hold the button Power Cool (or Fridge) for 5-8 seconds.
  2. If the error is not reset, simultaneously press Power Cool + Power Freeze and hold 10 seconds.
  3. On some models (for example, Family Hubyou need to press Ice Type + Child Lock for 5 seconds.

After a successful reset, the display should blink or show the standard temperature. If the error code remains, try another method.

2. Power off (hard reset)

This is a universal method that works for all models, including old ones (for example Samsung RL-33). Algorithm:

  1. Disconnect the refrigerator from the network (pull out the plug from the socket).
  2. Wait 15–20 minutes —this time is enough for the capacitors to discharge and the electronic unit to reset errors.
  3. Turn the refrigerator back on. If the error was temporary (for example 5E), it will disappear.
⚠️ Attention: Do not use a hard reset more than once a day. Frequent power outages can lead to damage to the compressor or electronic module.

3. Reset via the service menu (for experienced users)

This method is suitable for models with advanced settings (for example, Samsung RF23, RS68N8). To enter the service menu:

  1. Press and hold Power Freeze + Lighting (or Ice Off + Child Lock, depending on the model) for 8 seconds.
  2. The display will show OF OF or SE is a sign of entering the service mode.
  3. Use the buttons +/ to navigate and select the item Reset or Error Clear.
  4. Confirm the reset by pressing Power Cool.

In the service menu you can accidentally change critical settings (for example, turn off the compressor or fan). If you are not sure of your actions, do not use this method.

What to do if the refrigerator does not respond to buttons?

If the control panel does not respond and the display does not light up, the problem may be in the power supply or motherboard. In this case:

1. Check the fuse on the compressor (it may blow during a power surge).

2. Inspect the control board for swollen capacitors or traces of burning.

3. If you have no experience in repairing electronics, do not disassemble the refrigerator yourself, contact a service center.

What to do if the error appears again?

If the error code returns after resetting, this means that there is a problem not resolved. Here are possible causes and solutions:

  • 🔄 Repeated error 1E or 22E: Most likely, the temperature sensor is faulty. Check its contacts (they may oxidize) or replace the sensor.
  • ❄️ Error 40E after defrosting: The defrost system does not work (No Frost). The reason is a burnt-out heating element or timer. The part needs to be replaced.
  • Error 5E with stable voltage: The control board or power filter may be damaged. Diagnostics is needed.
  • 🚪 Error dH with the door closed: Check the seal for cracks or replace it. The door closing sensor could also have failed.

If the refrigerator Samsung with a system Twin Cooling Plus (two compressors) shows an error in only one chamber (for example 22E in the freezer), the problem is localized in this compartment. For models with one compressor (RL-series), the malfunction may affect both chambers.

When resetting the error does not help: signs of a serious breakdown

Some errors cannot be eliminated by simply resetting. Contact a technician if:

  • 🔥 The refrigerator does not turn on at all (there is no light inside, the display does not work).
  • ❄️🔥 One chamber works, the other does not (for example, the freezer freezes, but the refrigerator does not cool).
  • 💦 There is a puddle of water under the refrigerator, and the error 40E does not reset (freon leak or clogged drainage system).
  • 🔊 The compressor is humming, but not starts (the start relay may have burned out).

Also it is not recommended to reset errorsif:

  • The refrigerator makes noises strong chemical smell (there may be a freon leak).
  • Traces of burning or melting are visible on the case or board traces of burning or melting.
  • An error appears immediately after switching on (for example, 33E - malfunction fan).
⚠️ Attention: If, after resetting the error, the refrigerator began freezing harder or, conversely, stopped cooling, immediately disconnect it from the network. This may indicate a malfunction of the thermostat or electronic unit, which will lead to food spoilage or compressor failure.

Error prevention: how to avoid repeated failures

To minimize the risk of errors, follow these recommendations:

  • 🔌 Use a voltage stabilizer (especially if your network has frequent surges).
  • 🧊 Defreeze the refrigerator (even No Frost) once every 6-12 months to avoid ice on the evaporator.
  • 🚪 Check the seals once every 3 months - they should fit snugly to the body.
  • 🧹 Clean the back wall for dust (it worsens heat transfer and increases the load on the compressor).
  • Do not connect the refrigerator through an extension cord - this may cause overheating of the cable and an error 5E.

For models with the system No Frost it is especially important to monitor the operation of the fan. If it starts make noise or stop periodically, this may result in an error 40E. In this case, the fan needs to be cleaned or replaced.

FAQ: Frequently asked questions about resetting errors on Samsung refrigerators

Is it possible to reset an error 40E without repair?

Error 40E indicates a problem in the system No Frost (usually the defrost heating element or timer is faulty). A reset is possible, but the error will return because the cause has not been eliminated. A permanent solution requires replacing the burnt out element.

After resetting the error 1E the refrigerator began to freeze more intensely. Is this normal?

No, this is not normal. Most likely, temperature sensor or thermostatis faulty, and the refrigerator is operating in emergency mode. Disconnect it from the network and call a technician to avoid compressor breakdown.

How to reset an error on a Samsung refrigerator with a mechanical control (without a display)?

On models without a display (for example, Samsung RT-25) the reset is carried out disconnecting from the network for 15-20 minutes. If after switching on the problem remains (for example, it does not freeze), the cause must be looked for in mechanical components (compressor, relay, thermostat).

The error 5E appears every day. What to do?

The code 5E is associated with unstable power supply. Solutions:

  • Connect the refrigerator through voltage stabilizer.
  • Check the socket and plug for melting.
  • If the problem persists, it may be faulty control board —required diagnostics.

Is it possible to reset the error if the refrigerator is under warranty?

Yes, resetting the error does not violate the warranty if you did not disassemble the refrigerator. However, if the problem recurs, contact authorized Samsung service center -self-repair may void the warranty.