How to get a card for a refrigerator: warranty card, discount or bonus

When you buy a new refrigerator, not only boxes and instructions often come with it, but also various “cards” - warranty cards, discount or bonus cards from the manufacturer. However, not everyone knows how to properly design, activate or use them. In this article, we will figure out what types of cards there are for refrigerators, where to get them, and how not to miss the opportunity to save on repairs or get discounts on accessories.

It is important to understand that guarantee card and discount card are different documents. The first confirms the right to free repairs in case of breakdown, the second gives discounts on spare parts or service. There are also bonus programs from the stores where the refrigerator was purchased - you shouldn’t ignore them either. Next, we will analyze each type in detail.

If you have lost the card or do not have time to issue it, do not panic: most brands have electronic analogues. The main thing is to know where and how to request them. Let's start with the most important thing - the warranty card.

1. Warranty card for a refrigerator: where to get it and how to apply

The warranty card is your main document in case the refrigerator breaks down during the warranty period (usually from 1 to 5 years, depending on the model and brand). Without it, the service center may refuse free repairs. Here's how to get it and fill it out correctly:

• 📄 Where to get it: the card comes with the refrigerator (usually in a bag with documents) or is issued in the store upon purchase. If it is not there, ask the seller!
• ✍️ How to fill out: indicate your full name, address, date of purchase, refrigerator model (for example, Samsung RB30A32N0SA) and serial number (located on the sticker inside or behind the refrigerator).
• 🏪 Where to register: some brands (LG, Bosch) require online registration on the official website. Without it, the warranty may not be valid.
• ⏳ Terms: most manufacturers provide registration from 14 to 30 days from the date of purchase. Delay may void the warranty.

Pay special attention to the serial number - it is often confused with the model. The serial number usually begins with letters SN or S/N and consists of 10–15 characters. For example: SN12345ABCD6789. If the number is erased or unreadable, take a photo of the sticker and save it in the cloud.

⚠️ Attention: If you bought the refrigerator on credit or under a trade program (for example, “0% installment plan”), the warranty card may be tied to the sales contract. In this case, a copy of it must be kept along with the loan documents.

2. Discount and bonus cards: how to save on repairs and accessories

In addition to the warranty card, many manufacturers and stores offer discount or bonus programs. They give discounts on:

• 🔧 Repair after the warranty expires (for example, 10–20% at official service centers).
• 🛒 Accessories: shelves, containers, water filters (for example, for models with a dispenser).
• 🆕 New purchases —some programs give cashback when purchasing equipment of the same brand.

How to get them:

1. When buying a refrigerator in a company store (for example, “Samsung Store”) you will be automatically registered in the bonus program. The card will be issued at the checkout or sent by email.
2. If you bought it in a regular electronics store ("M.Video", "Eldorado"), ask the seller about a partner discount card. For example, LG has one. program LG Premium Care.
3. Register the refrigerator on the manufacturer's website - sometimes this gives access to additional bonuses.

Example: owners of refrigerators Samsung Family Hub receive a 15% discount on repairs within 2 years after the end of the warranty if registered with application Samsung Members.

⚠️ Attention: The conditions of bonus programs may change. For example, in 2026 Bosch he canceled discounts on water filters, but added free delivery of spare parts. Check the current conditions on the brand’s website.

3. Electronic card instead of paper: how to apply online

Many manufacturers are switching to electronic warranty cards. It’s convenient: you won’t lose it, you can always have them on your smartphone:

1. Find the serial number of the refrigerator (on the sticker or in the documents).
2. Go to the manufacturer’s website in the “Warranty” or “Product Registration” section. For example:
   • Samsung: www.samsung.com/ru/support/registration
   • LG: www.lg.com/ru/support/product-registration

Enter the data: model, serial number, date of purchase, receipt (sometimes a photo is required).

Confirm your email or phone number - an electronic card will be sent to it.

Advantages of an electronic card:

• 📱 Always at hand (can be shown from your phone at the service center).
• 🔄 Easy to restore if lost.
• 📧 Automatic reminders about the end of the warranty.

If the manufacturer’s website does not support electronic registration, check whether the store where you bought the refrigerator offers it. For example, M.Video and Eldorado store electronic receipts and warranties in your personal account.

4. What to do if you lost the card on the refrigerator

Losing a warranty card is not a death sentence. Here is the algorithm of actions:

1. Check the email: if you registered the refrigerator online, there should be an electronic copy.
2. Contact the storewhere you bought it: they still have a duplicate of the receipt and warranty card (by law they are required to store data 3 year).
3. Contact the manufacturer:
   • You can restore the warranty by serial number through support. Samsung And LG You can restore the warranty by serial number through support.
   • Indesit and Atlant may require a receipt or an agreement.

If all else failswrite a statement to the service center asking to check the refrigerator on the database. Sometimes they will accommodate you if the model is still under warranty.

Important: without warranty. coupon, the service center has the right to refuse free repair. But if the breakdown is obvious (for example, a manufacturing defect), you can insist on an examination at the manufacturer’s expense.

What to do if the store refused to restore the warranty?

If the seller refuses to provide a duplicate of the warranty card, write a claim to the store director with a request to restore the document. indicate:

- Date and place of purchase

- Model and serial number of the refrigerator

- Receipt number (if any)

- Link to Art. 18 of the Law “On Protection of Consumer Rights”

Send your claim by registered mail or through the feedback form on the store’s website. Usually this is enough for the issue to be resolved in your favor.

5. Loyalty cards from stores: how to get additional bonuses

In addition to manufacturers, electronics stores offer their loyalty cards. They give:

• 💰 Cashback up to 10% of the cost of the refrigerator (sometimes returned to the card or bonus account).
• 🛠 Discounts on an extended warranty (for example, +2 years for half the price).
• 🎁 Gifts with purchase (for example, a set of containers for storage).

How to get them:

1. When paying for the refrigerator, ask the seller to issue a loyalty card. For example, in "M.Video" this is a card "M.Video Bonus", in "Eldorado" - "Eldorado Club".
2. Register the card in your personal account on the store website - this way you can track bonuses.
3. Use the card when paying for spare parts or service to accumulate points.

Example: at M.Video, for the purchase of a refrigerator worth 50,000 rubles, 500 bonuses (1% of the amount) will be awarded. They can be spent on repairs or accessories.

⚠️ Attention: For some stores, bonuses expire if you do not use the card for more than a year. For example, at Eldorado, points are canceled after 12 months of inactivity.

6. Common mistakes when issuing cards for a refrigerator

Even experienced buyers sometimes miss important details. Here's what you shouldn't do:

• ❌ Do not check the package contents when purchasing. You may “forget” to put the warranty card in the box.
• ❌ Fill out the card illegibly. If the full name or serial number is not legible, the service center may refuse the warranty.
• ❌ Ignore online registration. Without it, the warranty is reduced from 2 to 1 year. Bosch And Siemens Without it, the warranty is reduced from 2 to 1 year.
• ❌ Throw away the receipt. It is needed to confirm the purchase, even if there is a warranty card.
• ❌ Do not check the terms. Some bonus programs are valid only for the first 3 months after purchase.

Another common mistake is to confuse the warranty card with certificate of conformity. The latter confirms the quality of the refrigerator, but does not give the right to repair. The warranty card always contains:

• 📅 Date of purchase and warranty period.
• 🔢 Serial number of the refrigerator.
• 🏢 Stamp of the store or service center.

7. How to check if the card is valid for the refrigerator

In order not to be without a guarantee at the right time, periodically check the status of the card:

1. For a paper card:
   • Look at the expiration date of the warranty.
   • Make sure that the serial number matches the sticker on refrigerator.
2. For an electronic card:
   • Go to your personal account on the manufacturer’s website.
   • Check the status in the “My Products” or “Warranty” section.
3. If in doubt:
   • Call brand service center and provide the serial number - they will check the warranty against the database.

Example: for refrigerators Liebert the warranty is checked by number through the form on the website www.liebherr.com/ru/ru/support. Enter the serial number - the system will show the expiration date.

If the warranty suddenly does not apply, the reasons may be as follows:

• 🔄 The refrigerator was repaired by an unofficial technician (the warranty is canceled).
• 🔌 Operating rules were violated (for example, voltage drop or mechanical damage).
• 📅 The registration period has expired (if you did not have time to register online).

FAQ: Frequently asked questions about cards for refrigerators

Is it possible to issue a warranty for a refrigerator without a receipt?

Yes, but it is more complicated. Alternative options:

• Show a bank card statement (if you paid cashless).
• Contact the store - they can restore the receipt using the order number.
• If you bought on credit, use a credit agreement.

Without confirmation It is almost impossible to issue a purchase guarantee, especially from brands. data-i="212">: +2 years - from 2,500 ₽. Samsung And LG.

How much does it cost to extend a refrigerator warranty?

The cost depends on the brand and model:

• Atlant: +1 year warranty - from 1,500 ₽.
• Indesit: +2 years - from 2,500 ₽.
• Samsung: extended warranty for 5 years - from 5,000 ₽ (includes compressor replacement).

Usually the extension is issued during the first year of operation. Check promotions - sometimes discounts up to 30%.

Is it possible to transfer the warranty on the refrigerator to the new owner?

Yes, but you need to reissue the card. To do this:

1. The new owner writes an application to the service center.
2. Attaches a copy of his passport and the purchase and sale agreement for the refrigerator.
3. Pays a symbolic fee (y LG - 500 ₽, y Bosch —free).

Without re-registration, the warranty remains with the first owner.

What to do if the refrigerator is broken and the warranty has expired?

Options:

• Use a discount card - it gives a discount on repairs (usually 10–20%).
• Contact an unofficial service - it’s cheaper there, but without a guarantee of work.
• Check whether extended warranty from the store (sometimes it is issued automatically).

The average cost of repairing a compressor is from 8,000 ₽, electronics - from 5,000 ₽.

How to find out if the warranty card is original?

Signs of a fake:

• No watermarks or hologram (they are required). Samsung And LG they are required).
• The serial number on the card does not match the sticker on the refrigerator.
• There is no store seal or it is blurry.
• The text contains errors (originals are checked on the brand’s website).

If in doubt, send a photo of the card to the manufacturer’s support - they will check the authenticity.