Hotpoint-Ariston refrigerator does not freeze the upper chamber: reasons and what to do

Has your refrigerator Hotpoint-Ariston stopped freezing in the upper chamber, but the lower compartment is working as usual? This problem occurs in models HF 4200, HBM 1182, HFF 9180 and other series with a system No Frost or drip defrosting. In 80% of cases, the malfunction is associated with a breakdown of one of 5 key components - from the thermostat to a refrigerant leak. But before calling a technician, you should check a few points yourself.

In this article we will analyze exact symptoms for each type of breakdown (for example, why the freezer does not cool, but the light is on, or why the compressor works without stopping), we will give step-by-step instructions for diagnosis with a multimeter and list average prices for repairs in 2026. You will also find out in which cases you can do without calling a specialist, and when trying to repair a refrigerator with your own hands will lead to even bigger problems.

1. How to determine that the upper chamber is not freezing: 5 key signs

Before disassembling the refrigerator, make sure that the problem is in the upper chamber. Sometimes users confuse insufficient cooling with a complete freezer failure. Here is a checklist for an accurate diagnosis:

  • 🔍 Temperature above 0°C —foods thaw, condensation or ice appears on the walls (in models without No Frost).
  • ❄️ Ice does not form —if there was usually a “fur coat” in the freezer, and now it is not there, this is a sign of a non-working evaporator.
  • 🔊 The compressor works without stopping —the motor hums constantly, but there is no cooling (typical of a freon leak).
  • 💡 The light in the chamber is on, but there is no cold —the problem is not in the power supply, but in the system cooling.
  • 🌡️ The lower chamber freezes - if the refrigerator compartment is too cold and the freezer is warm, it is to blame switching valve (in two-compressor models).

If at least 2-3 signs coincide, proceed to search for the cause. Pay special attention to models Hotpoint-Ariston with electronic control (display on the door) - in them the board most often fails, not the mechanics.

📊 How long have you had your Hotpoint-Ariston refrigerator?
Less than 3 years
3-5 years
5-10 years
More than 10 years

2. TOP 7 reasons why the upper chamber does not freeze

The table below shows the most common breakdowns for refrigerators Hotpoint-Ariston with an upper freezer, their symptoms and the approximate cost of repairs. The data is based on statistics from service centers for 2023-2026.

Cause Symptoms Repair cost (₽) Can I fix it myself?
Freon leak The compressor does not work, but there is no cold. Oil stains are possible on the rear. wall. 4 500 – 8 000 ❌ No (special equipment is required)
Failure of the thermostat The freezer does not turn on at all or operates jerkily. In mechanical models, there are clicks when turning the handle. 1 200 – 2 500 ✅ Yes (replacement). details)
Compressor malfunction The motor does not start or hums, but does not pump freon. There may be a burning smell. 5 000 – 12 000 ❌ No (experience is needed)
Clogged capillary tube The compressor works, but the freezer does not freeze well. The condenser (grid at the back) is cold. 3 000 – 6 000 ❌ No (needs purge)
Failure of the control board The display is blinking, errors E1, E2. The freezer may turn on randomly. 3 500 – 7 000 ⚠️ Partially (reflashing is possible)

If your refrigerator Hotpoint-Ariston s one compressor, the most likely causes are a freon leak or a clogged system. models with two compressors (for example, HBM 2001) the freezer motor or switching valve more often fails. To more accurately determine the problem, proceed to the next diagnostic section.

⚠️ Attention: If the refrigerator Hotpoint-Ariston was produced before 2015, it may use refrigerant R12 or R22, which are now prohibited. Repairing such models is more expensive due to the need to replace freon with a modern one. data-i="115">or R134a or R600a.

3. Do-it-yourself diagnostics of the Hotpoint-Ariston refrigerator

Before disassembling the refrigerator, perform simple checks. In 30% of cases, the problem is solved without repair:

Check that the freezer door is tightly closed (the seal may be skewed or worn out)|

Make sure that the refrigerator is not close to the wall (you need 5-10 cm for ventilation)|

Turn off the "Vacation" or "Eco" mode in the settings (if available display)|

Listen to see if the fan in the freezer is working (in models with No Frost)|

Check whether the light in the upper chamber is on (if not, there is an electrical problem)-->

If the initial check did not help, proceed to in-depth diagnostics. You will need a multimeter (to check. thermostat and compressor) and a screwdriver. Follow the instructions:

  1. Checking the thermostat:
    • Remove the protective casing from the thermostat (usually located inside the chamber or on the top panel).
    • Short the 2 wires going to the thermostat (if the refrigerator starts working - the part is faulty).
    • Test the contacts with a multimeter in resistance mode. At room temperature, the resistance should be 0 Ohm, when cooling - .
  • Compressor diagnostics:
    • Disconnect the refrigerator from the mains and remove the back cover.
    • Check the resistance of the compressor windings: between C-S and C-M there should be 20-40 Ohm, between S-M10-20 Ohm.
    • If the resistance is equal to 0 or —the compressor is burned out.

    If the compressor is working, but not starts, the problem may be in start relay (standing next to the motor). You can also test it with a multimeter - the coil resistance should be 10-15 Ohm.

    4. Freon leak: how to recognize and what to do. data-i="151">Refrigerant leakage is one of the most insidious failures, because outwardly it manifests itself gradually. First, the freezer begins to freeze worse, then it stops working completely, and the compressor works without stopping, trying to compensate for the lack of freon. The main signs are:

    A refrigerant leak is one of the most insidious breakdowns because it appears gradually outwardly. First, the freezer begins to freeze worse, then it stops working completely, and the compressor works non-stop, trying to compensate for the lack of freon. Main features:

    • 🔧 Oil stains on the back wall of the refrigerator (freon leaves along with the oil).
    • ❄️ The condenser does not heat up (the grill at the back remains cold).
    • 📉 The temperature in the freezer rises to +5...+10°C.
    • 🔊 The compressor operates louder than usual (due to increased load).

    It is impossible to eliminate the leak yourself - it is required evacuating the system and refilling with new freon. However, you can find the location of the leak so that the technician does not charge money for diagnostics:

    1. Turn off the refrigerator and defrost it.
    2. Inspect places for soldering tubes (especially in the area of the compressor and evaporator).
    3. Check aluminum tubes for corrosion (they often rot in models older than 10 years).
    4. If you find an oil stain, mark it a marker to show the technician.
    ⚠️ Attention: In refrigerators Hotpoint-Ariston with a system No Frost leakage often occurs in freezer evaporatorwhich is hidden behind a plastic panel. It is difficult to inspect it yourself - you risk damaging the defrosting system.

    Average repair cost for a freon leak:

    • Refrigerant refilling - 3 000–5 000 ₽.
    • Removing leaks (soldering) - 1 500–3 000 ₽.
    • Replacing the filter-drier - 1 000–2 000 ₽ (required in case of a leak!).

    5. Failures typical for models with No Frost

    Refrigerators Hotpoint-Ariston with a system No Frost (for example, HFF 9180, HBM 1182) have additional components that may fail:

    • 🌀 Freezer fan - if it does not work, the cold is not distributed throughout camera. Check whether the blade rotates when the door is open (in some models, the fan turns on only when the door is closed).
    • 🔥 defrosting heating element - if it is burned out, the evaporator freezes with ice and the freezer stops freezing. Ring the heating element with a multimeter (the resistance should be 20-40 Ohm).
    • 🧊 Defrost sensor - if it is faulty, the system No Frost does not turn on defrosting and the ice blocks operation.

    To check the fan:

    1. Disconnect the refrigerator from the mains.
    2. Remove the back panel in the freezer (usually attached to 4-6 screws).
    3. Try to turn the fan blade by hand - if it does not rotate or creaks, it needs replacement.
    4. Ring the winding of the fan motor (the resistance should be 100-300 Ohm).

    If the problem is in the heating element or sensor, you can replace yourself. Cost of parts:

    • Defrost heating element - 800–1 500 ₽.
    • Defrost sensor - 500–1 200 ₽.
    • Fan - 1 500–2 500 ₽.
    How to remove the No Frost panel without damage?

    1. defrost the freezer.

    2. Carefully pry up the plastic panel from the side with a screwdriver (there are latches there).

    3. Unscrew the screws that hold the panel at the back.

    4. Remove the panel by pulling it towards you. up.

    ⚠️ Do not pull too hard - sensor wires may be attached to the panel!

    6. When to call a specialist, and when you can handle it yourself

    Not all breakdowns require professional repair. data-i="212">Breakage

    Breaking Can I fix it myself? What to do
    Faulty thermostat ✅ Yes Replace the part (cost - 1,000–2,000 ₽).
    Drain hole clogged ✅ Yes Clean the tube with wire or rinse with water.
    Freon leak ❌ No Call a technician for refueling and soldering.
    Burnt compressor ❌ No Replacing the motor requires special equipment.
    Failure of the control board ⚠️ Partially You can try to reflash or replace the capacitors.

    If you decide to repair the refrigerator Hotpoint-Ariston with your own hands, follow the safety rules:

    • 🔌 Unplug the refrigerator before any work.
    • 🛠️ Do not use sharp tools next to the freon tubes.
    • 🧤 Wear gloves —oil stains from freon are toxic.
    ⚠️ Attention: If your refrigerator is under warranty, repairing it yourself will lead to its loss. In this case, be sure to contact an authorized service center Hotpoint-Ariston.

    7. Prevention: how to avoid freezer breakdowns

    To make the upper chamber of the refrigerator work longer, follow these recommendations: Hotpoint-Ariston worked longer, follow these recommendations:

    • 🧊 Defrosting —even in models with No Frost once a year, turn off the refrigerator for 12 hours to completely defrost.
    • 🔄 Cleaning the vents —dust and ice block air circulation.
    • 🌡️ Temperature control —do not put warm foods in the freezer (this increases the load on the compressor).
    • 🔌 Stable power supply —use a surge protector to avoid power surges.
    • 🚪 Door seal —once every six months wash the rubber gasket with soapy water and lubricate it with silicone grease.

    Pay special attention to food storage:

    • Do not jam the freezer to capacity - leave a gap 2-3 cm for air circulation.
    • Do not place glass jars on the top shelf of the freezer - they may burst when frozen.
    • Use containers with lids to reduce icing on the evaporator.

    If your refrigerator Hotpoint-Ariston over 10 years old, consider replacing. Modern models (for example, HBM 2001 or HFF 1185) consume 30-40% less electricity and are less likely to break down thanks to an improved system. No Frost.

    FAQ: Frequently asked questions about a non-working freezer

    The freezer does not freeze, but the light in the chamber is on. What is the problem?

    Most likely it is faulty thermostat or compressor. If the compressor does not start at all, check the start relay. possible freon leak or capillary tube clogged.

    Refrigerator Hotpoint-Ariston with No Frost does not freeze, and the fan does not spin. What should I do?

    There can be three reasons:

    1. Stuck fan (try turning the blade by hand).
    2. Burned out fan motor (needs replacement).
    3. The evaporator is frozen (in this case, you need to defrost the refrigerator for 12-24 hours).

    If the fan does not work after defrosting, check it multimeter (winding resistance should be 100-300 Ohm).

    How much does it cost to repair a freezer in a Hotpoint-Ariston refrigerator?

    The cost depends on the breakdown:

    • Replacing the thermostat - 1 500–2 500 ₽.
    • Repair of freon leak - 4 000–8 000 ₽.
    • Replacement of the compressor - 6 000–12 000 ₽.
    • Repair of the control board - 3 500–7 000 ₽.

    Prices are relevant for Moscow and St. Petersburg In the regions, repairs can cost 15-20% cheaper.

    Is it possible to fill freon into the refrigerator yourself?

    No, it is dangerous and technically difficult. To fill freon you need:

    • Special equipment (vacuum pump, pressure gauges).
    • Experience in soldering copper tubes.
    • Knowledge of the types of refrigerant (in Hotpoint-Ariston used R134a or R600a).

    An error during charging can lead to damage to the compressor or explosion (if you overdo it with pressure).

    Why does the freezer work, but does not freeze well?

    Probable reasons:

    • 🔋 Lack of freon (slow leakage).
    • 🧊 Evaporator freezing (defrost required).
    • 🌀 Clogged capillary tube (purge required).
    • 🌡️ Temperature sensor malfunction (in models with electronic control).

    Start by defrosting the refrigerator for 12 hours. If that doesn’t help, call a technician for diagnostics.